Paxnova Trust Bank, N.A.
Paxnova Trust Global Transfer Services Agreement
Effective January 1, 2026 · Last updated May 6, 2026
Plain-language summary: This Agreement governs every wire transfer you send through Paxnova Trust that crosses a U.S. border or is denominated in a non-U.S. currency. It explains how exchange rates are calculated, what intermediary banks may deduct, why certain countries are restricted, what we must report to FinCEN and OFAC, and what your rights are when something goes wrong.
1. Scope of this Agreement
This Paxnova Trust Global Transfer Services Agreement (the “Agreement”) governs international wire transfers and any wire denominated in or settled in a non-U.S. currency (collectively, “International Wires”) that you initiate through Paxnova Trust's websites, mobile apps, branches, or by phone. Domestic U.S. wires are governed instead by the Online Wire Transfer Terms.
This Agreement supplements your Deposit Account Agreement and any product-specific terms. Where there is a direct conflict relating to an International Wire, this Agreement controls.
2. Definitions
- “Beneficiary”— the person or entity receiving the funds.
- “Beneficiary Bank”— the non-U.S. or U.S. financial institution where the Beneficiary's account is held.
- “Correspondent Bank” / “Intermediary Bank”— any bank that stands between Paxnova Trust and the Beneficiary Bank in the payment chain. Multiple intermediaries are common.
- “FX Rate”— the exchange rate at which we will convert one currency to another for an International Wire, including the spread retained by Paxnova Trust as described in Section 4.
- “ISO 20022 / MX”— the ISO-standard XML messaging format progressively replacing the legacy SWIFT MT message set in 2025–2026.
- “OFAC”— the U.S. Treasury's Office of Foreign Assets Control, the agency responsible for administering economic and trade sanctions.
- “SWIFT”— the Society for Worldwide Interbank Financial Telecommunication, the cooperative that operates the global secure messaging network used to instruct International Wires.
- “Travel Rule”— 31 CFR § 1010.410(f), which requires us to include certain originator information on every Funds Transfer of $3,000 or more.
3. Information you must provide
To execute an International Wire we are required to obtain — and the Beneficiary Bank, intermediary banks, and regulators may rely on — the following information for each Payment Order:
- Beneficiary's full legal name and residential or registered address
- Beneficiary's account number or IBAN (mandatory in the European Economic Area)
- Beneficiary Bank's BIC/SWIFT code, full name, and address
- Where required, the intermediary or correspondent bank BIC/SWIFT
- Currency code (ISO 4217) and amount
- Purpose-of-payment statement and, for transfers above $10,000-equivalent, source-of-funds detail
- Your tax-residency country (FATCA Form W-9 or W-8BEN on file)
Some corridors require additional fields — for example, IFSC (India), CLABE (Mexico), CNAPS (China), routing-code variants (Australia BSB, Canada Transit + Institution), or a national tax identifier. Our app prompts for these inline when the corridor is selected.
4. Currency conversion & FX rates
When the Wire is denominated in a currency other than U.S. dollars (or when you fund a USD wire and the Beneficiary Bank requires local-currency settlement), Paxnova Trust converts the funds at our then-current FX Rate. The FX Rate is:
- Derived from a mid-market reference rate sourced from our liquidity providers (typically Bloomberg, Refinitiv, or our prime-brokerage feed)
- Adjusted by a transparent spread shown on the review screen before you confirm — typically 0.40% to 1.20% depending on currency and amount
- Locked at the moment you confirm the Payment Order, not at the moment the Wire actually settles
- Subject to change without notice between confirmations as market conditions move
5. Charge codes — OUR, SHA, BEN
For every International Wire you must select a charge-code under ISO 11649:
- OUR— you pay all charges, including intermediary-bank charges. The Beneficiary receives the full wire amount.
- SHA— you pay Paxnova Trust's outgoing fee; the Beneficiary pays any intermediary and receiving-bank fees out of the wire amount. Default for most consumer wires.
- BEN— the Beneficiary pays all fees, including ours, deducted from the wire amount.
Intermediary-bank deductions under SHA and BEN are typically $15 – $40 per intermediary. Paxnova Trust does not control intermediary-bank fees and cannot guarantee the deducted amount in advance. The actual amount credited to the Beneficiary may be less than the amount you sent.
6. Fees & intermediary deductions
Our standard outgoing International Wire fee is $40 (USD-denominated) or $25 (foreign-currency-denominated), plus the FX spread if applicable. Fees in effect for a Wire are those displayed at confirmation. Investigations and amendments are $50 per request. We may waive or rebate fees as part of relationship pricing.
7. Limits & risk holds
Your default outgoing International Wire limit is $100,000-equivalent per Business Day. Larger relationships unlock higher limits subject to underwriting and enhanced due diligence. We may place any Wire on hold for additional review and may decline any Wire that would conflict with our risk policies or applicable law.
8. SWIFT messaging & routing
We send International Wires primarily as SWIFT MT 103 / pacs.008 messages over SWIFT's gpi rails. gpi-enabled wires offer end-to-end tracking, intermediary-fee transparency, and confirmed credit messages. Where a Beneficiary Bank is not on gpi, we use legacy MT 103 with status messages where available.
Once we release a Wire to SWIFT, settlement passes through one or more correspondent banks before reaching the Beneficiary Bank. Settlement typically completes in 1–3 Business Days for major-currency corridors. Less-liquid corridors may take up to 5 Business Days.
9. Sanctions & OFAC compliance
Every International Wire is screened in real time against the OFAC Specially Designated Nationals (SDN) list and other sanctioned-party lists (the EU Consolidated List, the U.K. OFSI list, U.N. Security Council Consolidated List, and various country-specific sanctions). If a Wire matches any listed party or country — including a name match that turns out to be false — we are required by law to:
- Block or reject the Wire (we cannot return blocked funds without OFAC authorization)
- Report the transaction to OFAC within ten Business Days
- Request additional information from you to support a license application where appropriate
We are prohibited from sending Wires to or through sanctioned jurisdictions, including (without limitation) Cuba, Iran, North Korea, Syria, and the so-called “Donetsk People's Republic,” “Luhansk People's Republic,” and Crimea regions of Ukraine. The list of sanctioned parties and jurisdictions changes; we apply the program in effect at the moment of settlement.
10. BSA, AML & FinCEN reporting
Paxnova Trust is required under the Bank Secrecy Act to file the following reports for International Wires:
- Currency Transaction Reports (CTRs) for cash transactions involving an International Wire that aggregate to more than $10,000 in a single Business Day (31 CFR § 1010.311)
- Suspicious Activity Reports (SARs) when a Wire shows red-flag indicators of money laundering, terrorist financing, fraud, or evasion of reporting thresholds (31 CFR § 1020.320)
- Travel Rule data on every Wire of $3,000 or more — originator name, address, account number, beneficiary name and account, amount, and date (31 CFR § 1010.410(f))
By submitting a Payment Order you authorize us to include the Travel Rule information — including your name, address, and tax-residency country — on the SWIFT message and to share that data with intermediary banks, the Beneficiary Bank, and regulators in any jurisdiction touched by the payment chain.
11. Country & corridor restrictions
Beyond the sanctioned jurisdictions above, we maintain a list of high-risk corridors that require enhanced due diligence and may take longer to process. We may, in our sole discretion, decline a Wire to any country or any Beneficiary Bank that does not meet our risk standards or our correspondent banking program. The current list of supported corridors is available inside the app under Transfer → Wires → Supported countries.
12. Recall, amendment & cancellation
Once an International Wire has been released to SWIFT, recall is not guaranteed and is entirely subject to the Beneficiary Bank's discretion and the law of the Beneficiary's jurisdiction. On your written request we will:
- Send a SWIFT MT 192 (or pacs.007) cancellation request along the original payment chain
- Apply the $50 investigation fee whether or not the recall succeeds
- Return any recovered funds to your account in the original currency, after any intermediary deductions and FX losses
Future-dated International Wires can be cancelled up until 4:00 p.m. Eastern Time on the Business Day before the scheduled wire date.
13. Refused, rejected & returned payments
A Wire may be refused or returned at the Beneficiary Bank because of incorrect Beneficiary information, account closure, sanctions screening, internal policy at the receiving institution, or regulatory requirements in the receiving country. When a Wire is returned:
- We credit the returned amount to your account in U.S. dollars at the FX Rate in effect on the date the funds are received back
- You bear any FX gain or loss between the original conversion and the return
- Intermediary deductions taken on the outbound and return legs are not recoverable from Paxnova Trust
- If the return is delayed beyond 10 Business Days, we will open an investigation at your request (investigation fee applies)
14. FATCA, FBAR & tax obligations
You are responsible for your own tax reporting in connection with International Wires, including:
- FBAR (FinCEN Form 114) if you have a financial interest in or signature authority over foreign accounts whose aggregate value exceeds $10,000 at any point in the calendar year
- Form 8938 (Statement of Specified Foreign Financial Assets) under FATCA if you exceed the applicable threshold
- Form 3520 for certain large foreign gifts and inheritances
- Reporting income earned abroad on your U.S. federal income-tax return
Paxnova Trust complies with FATCA and the Common Reporting Standard (CRS) where applicable. We may withhold 30% on certain U.S.-source payments to non-U.S. payees who have not provided a valid W-8.
15. Liability & UCC § 4A
International Wires are governed by UCC Article 4A as adopted by the State of New York where not preempted by federal law or the law of a relevant non-U.S. jurisdiction. Subject to applicable law:
- Our liability for any error, delay, or failure to execute an International Wire is limited to actually-incurred losses and interest at the federal funds rate.
- We are NOT liable for indirect, consequential, special, exemplary, or punitive damages — including lost business or lost profit.
- We are NOT liable for the acts, omissions, fees, or insolvency of any intermediary or Beneficiary Bank.
- We are NOT liable for FX-rate movements between submission and settlement.
- Any claim for an unauthorized or improperly-executed International Wire must be reported within ONE (1) YEAR of the statement reflecting the Wire.
16. Disclosures in other languages
On request we will provide this Agreement in Spanish, Mandarin, Cantonese, Korean, Vietnamese, Tagalog, French, or Portuguese. The English version is the binding text in case of any conflict. Translated copies are available from legal@paxnovatrust.com.
17. Force majeure
We are not liable for any failure to perform under this Agreement caused by circumstances beyond our reasonable control — including but not limited to network outages affecting SWIFT, Fedwire, or any correspondent bank; armed conflict; sanctions or embargoes imposed after a Payment Order is accepted; natural disasters; pandemics; government actions; or extended civil unrest in a corridor.
18. Governing law & disputes
This Agreement is governed by federal U.S. law and, to the extent not preempted, by the laws of the State of New York (including UCC Article 4A) without regard to conflict-of-laws principles. Any dispute arising under this Agreement is subject to the binding arbitration and class-action-waiver provisions of the Paxnova Trust Terms of Service, except that either party may seek temporary injunctive relief in a court of competent jurisdiction in New York County, New York.
19. Contact us
Paxnova Trust Bank, N.A.
Attn: Global Transfer Services
1000 N Point St, San Francisco, CA 94109
Phone: 1-800-PAXNOVA-1 (24/7)
Email: globaltransfers@paxnovatrust.com